Contact & Feedback
We welcome bug reports, feature requests, accessibility feedback, and community inquiries to help keep FileToolz fast, dependable, and free.
Direct Contact Channel
FileToolz is developed and maintained by independent developer Shaik Imranpasha, operating from India. We operate without complex ticketing portals or forced account registrations. You can communicate directly with the project maintainer via email.
Critical Privacy Notice: Do Not Email Confidential Documents
Because FileToolz processes your files locally on your own computer, we never receive your files during normal use. When emailing us for technical support, please never attach or include:
- Government identity cards, passports, or social security details
- Bank statements, tax filings, or financial documents
- Passwords, encryption keys, or private medical records
- Confidential corporate contracts or proprietary data
If a bug relates to a specific file, describe the file type, byte size, page count, and error message, or provide an anonymized placeholder sample.
Support & Feedback Topics
Bug Reports & Technical Failures
If a tool throws a JavaScript error, fails during rendering, or does not complete processing on your device, tell us the tool name, browser version, and file format so we can debug it.
Output Quality & Formatting Inaccuracies
If an extracted PDF, compressed image, or calculated figure produces unexpected output, share the input parameters used and the unexpected result.
Feature Requests & New Tool Suggestions
Have ideas for new file utilities, format converters, mathematical tools, or workflow enhancements? We welcome community suggestions.
Privacy & Data Protection Inquiries
For questions regarding client-side processing, browser memory handling, analytics, or advertising policies, reach out directly.
General Feedback & Community Inquiries
General suggestions, editorial recommendations for our guides, or feedback on accessibility and mobile usability.
Business & Advertising Inquiries
Inquiries regarding sustainable advertising, technical partnerships, or platform sponsorship opportunities.
Before Contacting Us: Helpful Checklist
To help us investigate and resolve issues quickly, please provide as much of the following technical context as possible:
Common Quick-Fix: Browser Memory Limits
Because FileToolz operates locally inside your browser, processing exceptionally large documents (such as 100MB+ PDFs or high-resolution camera RAW files) requires sufficient free device RAM. If an operation fails silently, try closing unused browser tabs or running the tool in a fresh window.